* Shipping policy for Arkan Labs website *
**Arkan Labs** ("we", "our") is the operator of the (https://arkanlabs.com) website (the "Site"). By placing an order through this website, you agree to the terms below. These Terms are provided to ensure that both parties are aware of and agree to them to protect each party and to set expectations for our service.
*1. General Terms*
Subject to stock availability. We strive to maintain an accurate inventory count on our website, however we may experience inventory discrepancies from time to time, and we may not be able to fully fulfill your order at the time of purchase. In this case, we will fulfill the products that are available to you and contact you to see if you prefer to wait until the products that are out of stock are re-supplied or if you would prefer that we process a refund.
*2. Shipping costs*
Shipping costs are calculated during the checkout process based on the weight, dimensions and destination of the items in the order. Payment for shipping will be received with your purchase.
This price will be the final shipping cost price for the customer.
*3. Returns*
3.1 Returns due to change of opinion
**Arkan Labs** will happily accept returns due to change of mind as long as our return request is received within 3 days of product receipt and returned to us in original packaging, unused and re-saleable.
The customer will bear the shipping cost for the return and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed as store credit for a future purchase. We will notify you as soon as it is completed by email.
(**Arkan Labs**) will refund the value of returned items but will not refund any shipping costs paid.
*3.2 Warranty Returns*
**Arkan Labs** will happily accept any valid warranty claims, provided they are presented
3.3 Money Back Guarantee
ARKANLABS will honor any valid warranty claims, provided the claim is submitted within 90 days of receiving the items.
Customers will be required to pre-pay the return shipping cost, but we will refund you after successful warranty claim.
Upon receipt of items returned for warranty claim, you can expect ARKANLABS to process your warranty claim within 7 days.
Once a warranty claim is confirmed, you will receive the choice of:
(a) Refund to your payment method
(b) Redeeming an in-store credit compass
(c) sending you a replacement item (if it is in stock)
4. Terms of delivery
4.1 Transit time within the country
Generally, domestic shipments are in transit for 2 - 7 days
4.2 TRANSIT TIME INTERNATIONALLY
Generally, orders shipped internationally are in transit 4 - 22 days. This varies greatly depending on the company you choose. We are able to provide a more specific estimate on your choice of company at checkout.
4.4 Change of delivery address
Orders placed before 5 PM - EDT (UTC-04) will be dispatched on the same day, and if not dispatched, the next business day.
Our warehouse operates from Monday to Friday during normal business hours, except for national holidays when the warehouse is closed. In these cases, we take the necessary measures to ensure that delays in shipments are minimized.
4.4 Change of delivery address
For requests to change the delivery address, we can change the address at any time before sending the order.
4.5 PO Box Shipping
ARKANLABS will ship to PO Box addresses using postal services only. We are unable to provide corporate express services to these sites.
4.6 Shipping to Military Addresses
We are able